Returns

We offer a 30-day return policy, effective from the date you receive the item.

Returned items must be in new, unused condition, and include the original packaging and tags.

Please contact Customer Service to obtain a Return Material Authorization (RMA) number before returning an item.

Return Shipping:

We cover shipping costs for defective items or incorrect shipments.

Shipping costs are the customer’s responsibility for returns for other reasons.

Return Address

Address: RM C20, BLK C, 3/F, EAST SUN IND CENTRE, 16 SHING YIP STREET, KWUN TONG, HONG KONG

Please clearly mark the Return Material Authorization (RMA) number on the package for expedited processing.

Exchanges

To exchange for a different size, color, or style, please contact Customer Service within 30 days to request an exchange.

Exchanges must be in new condition.

If the item you requested is out of stock, we will issue a refund.

Exchanges may incur a price difference or additional shipping charges (depending on the situation).

Refunds

We will issue refunds within 7-10 business days of receiving and inspecting the returned item. Refunds will be made to the original payment method (e.g., Visa, Mastercard, etc.).

Non-returnable items

Items that are used, damaged, or missing their original packaging

Special sale or clearance items

How to request a return or exchange

Contact Customer Service (email: wecare@homlean.com) to obtain a Return Merchandise Authorization (RMA).

Package the item securely and return it to the return address above.

Once we confirm the item’s condition, we will arrange a refund or exchange as soon as possible.